- About Package
In order to protect your privacy, we guarantee to send your products in a safe condition. The product will be packed with an airbag/white bubble plastic envelope to avoid damage during transportation. Your privacy is our main concern so we always maintain your privacy, and we never mentioned anything about sex toys on the package. Our courier boy will always call you before delivery and they will never visit your home without inform or call you.
- About Warranty
You will get a full refund if the item does not match the description or defective but you have to inform us within 30 days from the date of the parcel you received. You can visit our YouTube channel to see the product video.
About Product – Jeweled Crystal Metal Anal Plug
All products are 100% brand new, workable, and checked carefully before sending out. All products are made of Medical grade material, 100% safe, harmless to the body, (It is normal that you smell a slight odor when first open because the product was in a sealed package for months. Please clean it and dry it naturally, the smell will disappear soon.)
- About Shipment
We will deliver orders within 5 workdays. The delivery time will vary according to different cities and will be affected by weather, public holidays, and so on. If the order doesn’t receive in declare time, please contact us.
- All India shipping. (Except some cities)
- Orders processed timely after the order verification.
- We only ship to confirmed orders. Your order address MUST MATCH your Shipping address.
- The images shown are not the actual item and are for your reference only.
- SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
- If you have not received your shipment within 30 days of payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
- What to if they meet product problem
Please use the product according to the product manual first, if you still cannot use it, please contact customer service in time, please do not open a dispute at will, we believe communication is much better than a dispute.
- Return & Refund
- You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession for more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
- All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return.
- We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from Thesextoysindia. OR, you may choose to have a replacement.
- We will bear all the shipping cost if the product(s) is (are) not as advertised.
- About Working Time
Because of the time difference, there will be delays in communication, but messages will be replied to within one workday. please be patient.
- About Feedback
We regard customers as our friends. We hope you can shop for us with more happiness and less worry. your support is very important to us, please do not forget to leave us 5-Star feedback.
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